Product Care

How do I use my Nidolio pendant?

Please refer to the Care Guide or the card insert included in your packaging.

How do I take care of my jewelry?

Check out our Care Guide

Product Information

What materials are used?

Our pendants are stainless steel plated in 14K gold.

What does my jewelry bundle include?

Every order comes with a Nidolio fabric pouch and jewelry box. Local deliveries will receive a Nidolio gift paper bag.

Are your fragrance oils clean and safe for skin?

Yes. Our fragrance oils are carefully formulated with premium high-quality ingredients and follow the NDA Clean Standard.
Every fragrance is clean and safe, crafted without phthalates, parabens, Lilial, or Lyral. While designed to be applied to the lava stones in our jewelry (not directly to skin), they’re created with your well-being and safety in mind.

Where do you source your oils?

Our fragrance oils are locally sourced in Ontario, Canada from trusted, sustainability-focused partners. We prioritize clean, high-quality ingredients and environmentally conscious practices to ensure each scent beautifully complements your jewelry while honoring the planet.

Gifts Cards

Will my gift card expire?

Nidolio's Gift Cards don't have an expiration date.

Didn't find what you were looking for? Feel free to contact us at any time!